Welcome to Island Hopper!

These Website Terms and Conditions ("Terms") govern your use of the Island Hopper website (the "Website") and the ferry ticket booking services (the "Services") offered by Island Hopper, a company registered in the Philippines ("we," "us," or "our"). By accessing or using the Website or Services, you agree to be bound by these Terms.

Use of the Website and Services

• You may only use the Website and Services for lawful purposes and in accordance with these Terms.

• You must be at least 18 years old to use the Website and Services.

• You are responsible for providing accurate and complete information when booking ferry tickets.

• You are responsible for safeguarding any login credentials you may use to access the Website or Services.

• You may not use the Website or Services for any unauthorized purpose, including:

  • Interfering with or disrupting the Website or Services.

  • Violating any applicable laws or regulations.

  • Infringing on the intellectual property rights of others.

  • Transmitting any harmful or offensive content.

Booking Ferry Tickets

• All ferry ticket bookings are subject to the availability and terms and conditions of the respective ferry operators.

• We act as an intermediary and do not guarantee the accuracy or completeness of the information displayed on the Website regarding ferry schedules, fares, or other details.

• You are responsible for verifying all information before booking your ferry tickets.

• The total price displayed at checkout includes the ferry ticket fare and any applicable service fees charged by Island Hopper.

• We reserve the right to cancel or modify your booking at any time due to unforeseen circumstances, such as ferry cancellations or schedule changes. We will notify you of any such cancellations or modifications and offer you a full refund or a chance to rebook.

Payment

• We accept various payment methods as displayed on the Website.

• You are responsible for ensuring sufficient funds are available in your chosen payment method to cover the total cost of your booking.

• We do not store your full credit card information.

Cancellations and Refunds

• The cancellation and refund policy for your ferry ticket booking will be determined by the terms and conditions of the respective ferry operator. Surcharge fees may apply for cancellations and refunds. 

• Island Hopper's service fees are non-refundable in case of cancellation.

• We recommend you carefully review the cancellation and refund policy before booking your ferry tickets.

Disclaimers and Limitations of Liability

• WE MAKE NO WARRANTIES, EXPRESS OR IMPLIED, REGARDING THE ACCURACY, COMPLETENESS, OR RELIABILITY OF THE WEBSITE OR SERVICES.

• WE ARE NOT LIABLE FOR ANY DAMAGES ARISING FROM YOUR USE OF THE WEBSITE OR SERVICES, INCLUDING BUT NOT LIMITED TO, TRAVEL DELAYS, CANCELLATIONS, OR INCONVENIENCES.

• OUR LIABILITY TO YOU WILL, IN NO EVENT, EXCEED THE TOTAL AMOUNT PAID BY YOU FOR YOUR FERRY TICKET BOOKING.

Intellectual Property

• The Website and Services contain intellectual property belonging to us or our licensors. You may not use any of this intellectual property without our express written permission.

Termination

• We may terminate your access to the Website or Services for any reason, at any time, without notice.

Governing Law and Dispute Resolution

• These Terms will be governed by and construed in accordance with the laws of the Philippines.

• Any dispute arising out of or relating to these Terms will be subject to the exclusive jurisdiction of the courts of the Philippines.

Changes to these Terms

• We may update these Terms from time to time. We will notify you of any changes by posting the new Terms on the Website. Your continued use of the Website or Services after the posting of any revised Terms constitutes your acceptance of the revised Terms.

Contact Us

If you have any questions about these Terms, please contact us at: info@islandhopper.ph

This Terms and Conditions template provides a foundation for your Island Hopper website. You may want to consult with an attorney to ensure it complies with all applicable Philippine laws and regulations.

Island Hopper Privacy Policy

This Privacy Policy describes how Island Hopper ("we," "us," or "our"), a company registered in the Philippines, collects, uses, and discloses your personal information when you use our website (the "Website") and our ferry ticket booking services (the "Services"). This Privacy Policy applies regardless of your location and your use of the Website and Services from outside the Philippines.

Information We Collect

We collect several different types of information for various purposes to improve our Services to you.

• Information You Provide:

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  • Contact information: name, email address, phone number

  • Travel information: passenger names, dates of birth, passport information (if applicable)

  • Payment information: credit card details (we do not store full credit card information)

  • Communication preferences: marketing opt-in or opt-out choices

• Information Collected Automatically:

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  • Usage data: browsing history, search queries, IP address, device information

  • Cookies and similar technologies: We use cookies and other tracking technologies to store information and preferences on your computer and analyze website traffic. You can control your cookies through your browser settings.

How We Use Your Information

We use the information we collect for various purposes, including:

• To process your ferry ticket bookings and fulfill your travel arrangements.

• To communicate with you about your bookings, promotions, and other Island Hopper services.

• To personalize your experience on the Website.

• To improve the Website and Services.

• To comply with Philippine laws and regulations.

When We Share Your Information

We may share your information with third parties in the following circumstances:

• With ferry operators and other travel service providers in the Philippines or abroad to fulfill your bookings.

• With payment processors to authorize and process your payments.

• With third-party service providers who help us operate the Website and Services, such as analytics and marketing providers, who are located in the Philippines or abroad. We will ensure these third-party service providers comply with appropriate data privacy measures.

• With our affiliates or other third-party sellers to offer you relevant products and services, but only if you have opted-in to receive such communications.

• With law enforcement or other government agencies in the Philippines or abroad when required by law.

We will only share your information with third parties who have agreed to comply with our privacy standards.

Your Rights

Under Philippine laws, you have certain rights regarding your personal information, including:

• Accessing your information

• Correcting inaccurate information

• Requesting deletion of your information

• Objecting to the processing of your information

We will respond to your requests in accordance with applicable Philippine laws.

Data Security

We take reasonable steps to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage is completely secure.

Children's Privacy

Our Services are not directed to children under 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the Website.

Contact Us

If you have any questions about this Privacy Policy, please contact us at: info@islandhopper.ph