Island Hopper Privacy Policy
This Privacy Policy describes how Island Hopper ("we," "us," or "our"), a company registered in the Philippines, collects, uses, and discloses your personal information when you use our website (the "Website") and our ferry ticket booking services (the "Services"). This Privacy Policy applies regardless of your location and your use of the Website and Services from outside the Philippines.
Information We Collect
We collect several different types of information for various purposes to improve our Services to you.
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Contact information: name, email address, phone number
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Travel information: passenger names, dates of birth, passport information (if applicable)
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Payment information: credit card details (we do not store full credit card information)
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Communication preferences: marketing opt-in or opt-out choices
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Usage data: browsing history, search queries, IP address, device information
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Cookies and similar technologies: We use cookies and other tracking technologies to store information and preferences on your computer and analyze website traffic. You can control your cookies through your browser settings.
How We Use Your Information
We use the information we collect for various purposes, including:
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To process your ferry ticket bookings and fulfill your travel arrangements.
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To communicate with you about your bookings, promotions, and other Island Hopper services.
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To personalize your experience on the Website.
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To improve the Website and Services.
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To comply with Philippine laws and regulations.
When We Share Your Information
We may share your information with third parties in the following circumstances:
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With ferry operators and other travel service providers in the Philippines or abroad to fulfill your bookings.
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With payment processors to authorize and process your payments.
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With third-party service providers who help us operate the Website and Services, such as analytics and marketing providers, who are located in the Philippines or abroad. We will ensure these third-party service providers comply with appropriate data privacy measures.
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With our affiliates or other third-party sellers to offer you relevant products and services, but only if you have opted-in to receive such communications.
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With law enforcement or other government agencies in the Philippines or abroad when required by law.
We will only share your information with third parties who have agreed to comply with our privacy standards.
Your Rights
Under Philippine laws, you have certain rights regarding your personal information, including:
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Accessing your information
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Correcting inaccurate information
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Requesting deletion of your information
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Objecting to the processing of your information
We will respond to your requests in accordance with applicable Philippine laws.
Data Security
We take reasonable steps to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage is completely secure.
Children's Privacy
Our Services are not directed to children under 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the Website.
Contact Us
If you have any questions about this Privacy Policy, please contact us at: info@islandhopper.ph
